Returns & Exchanges
Orange Culture is committed to ensuring you are completely satisfied with your unique designer pieces. If your order doesn't meet your expectations, we accept returns and exchanges on unworn items with original tags within 14 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Secure Packaging
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed once our studio inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing